Star Ratings

The English Tourism Council’s Star ratings guidance scheme will help you choose the accommodation that’s right for you.

Assessors from ‘Visit Britain’ and KHC, have been visiting properties on your behalf assessing quality, including comfort, space, facilities and most important of all, cleanliness.

Acceptable overall level of quality. Adequate provision of furniture, furnishings and fittings.

(in addition to what is provided at One Star) Good overall level of quality. All units self-contained.

(in addition to what is provided at Two Star) Good to very good overall level of quality. Good standard of maintenance and decoration. Ample space and good quality furniture. All double beds with access from both sides. Microwaves.

(in addition to what is provided at Three Star) Excellent overall level of quality. Very good care and attention to detail is obvious throughout. Either access to washing machine and drier, if not provided in the unit, or a 24 hour laundry service.

(in addition to what is provided at Four Star) Exceptional overall level of quality. High levels of décor, fixtures and fittings, together with excellent standards of management efficiency and guest services. Excellent range of accessories and personal touches.

Please note: Many establishments may provide some of the facilities/equipment found at a higher star rating.

How to choose the Star Rating that is right for you

Quite simply, the more stars, the higher the overall level of quality you can expect to find. Establishments at higher rating levels also have to meet some additional requirements for facilities.

All properties have to meet an extensive list of minimum requirements before they can be considered for a Star rating. From there, increased levels of quality apply. For instance, you’ll find acceptable quality at One Star, good to very good quality at Three Star and exceptional quality at Five Star.

All Star-rated properties will provide the following before they can be considered for a Star rating:

• High standard of cleanliness throughout
• Pricing and conditions of booking made clear
• Local information to help you make the best of your stay
• Comfortable accommodation with a range of furniture to meet your needs
• Colour television (where signal is available) at no extra charge
• Kitchen equipment to meet all essential requirements